NMGOPS.COM

Operations, Transportation & Logistics

Transportation

General Routing Instructions

GENERAL INFORMATION  1

GENERAL INFORMATION

  1. Buyers are NOT authorized to issue routing. All routing must be approved through the Neiman Marcus Transportation Office . For questions regarding shipping, refer to the Transportation contact list.
  2. FAILURE TO COMPLY WITH THESE PRINTED INSTRUCTIONS WILL RESULT IN ONE CHARGEBACK PER VIOLATION WHICH COVERS ALL ADDITIONAL HANDLING COSTS ASSOCIATED WITH FREIGHT, PACKING, INVOICING, AND MISROUTING.
  3. Over shipment, unauthorized substitutions, shipments not in compliance with purchase order specifications, and shipments received at the DC or consolidator prior to the “NOT TO BE RECEIVED BEFORE” date or shipments not received by the “CANCEL IF NOT RECEIVED BY” date as indicated on the Purchase Order will be returned to the sender on a freight prepaid basis WITHOUT recourse to NEIMAN MARCUS and WITHOUT OBTAINING VERBAL OR WRITTEN AUTHORIZATION AND/OR AUTHORIZATION LABEL . The freight charges as well as a handling charge will be charged back to the vendor. Vendors are responsible for determining the transit days required to arrive at the DC or consolidator location per the established routing.
  4. For information concerning temperature controlled service, and sample shipments, please contact the Neiman Marcus Transportation Department.
  5. Do not insure or declare a value unless authorized prior to shipping by NM Transportation on any shipment, including drop shipments.
  6. Cosmetic vendors shipping "GWP or Collateral" merchandise should refer to the "GWP/Collateral Guidelines" in the shipping instruction section of the web page.

*SPECIAL INSTRUCTIONS FOR ALL NEIMAN MARCUS GROUP DIVISIONS*
CONTACT NEIMAN MARCUS TRANSPORTATION AT 903-233-5590 FOR ANY OF THE FOLLOWING:

  • SHIPMENTS OVER 8,000 LBS OR SHIPMENTS 749 CUBE OR MORE

  • CONCERNS REGARDING PERISHABLE MERCHANDISE


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