As a partner in the Lockerstock program you must accept the following operational guidelines.  Compliance will be a contributory factor in being accepted into the program, many of these requirements you may already be performing.

Import Vendors using third-party distributors must adhere to all mandatory guidelines.

Below you will find the requirements by classification.  If you have any questions, please contact Cliff Roberts at 903-233-5628 or cliff_roberts@neimanmarcus.com.  Failure to comply with requirements will result in a compliance chargeback. Click here for Neiman Marcus Stores Chargeback Codes.

General Guidelines

•          Separate manifest for store 079 (Lockerstock/MSC)

•          Store 079 will be on a separate PO from the rest of the full line stores.

•          Single style/Sku must be shipped 100% complete.

•          All merchandise must be in an individual protective covering.

•          Two Part styles must be packed together in one carton if sold as a set.

Neiman Marcus purchase orders are written by department.  This department number determines if the merchandise is considered to be a hanging or hard goods department.

Hard Goods Guidelines

•          Carton size must not exceed 24 L X 15 W X 16 H.

•          Individual cartons must not exceed 30 pounds.

•          Exception:  Single unit per carton.  These cases must be approved by LS committee and the vendor is not subjected to a chargeback.

•          Consistent case pack quantities required for the same Sku (color/size). 

•          Each carton must be labeled with a Neiman Marcus or a Manufacturer style number and quantity.  

•          If vendor participates in the pre-ticket program, the extra ticket(s) can be affixed to the outside of the carton.

•          Hard-goods must be separated/protected within the container so they do not rub or strike against other items in the same container and adequate dunnage provided.

•          Merchandise must be packed by Sku (color/size).

•          Shipping 50 or more units per SKU.

•          Example:  Style 456 ordered in two colors, black and red with the size run of and in S, M, and L. 390 is the total quantity for the PO with 65 pieces ordered for each size. 

•          Technique:  Pack each color and size in a different carton. There should be 6 cartons for this shipment with 65 smalls, 65 mediums and 65 larges; 3 for black and 3 for red.

•          In instances that all 65 “small” sized black pieces will not fit in one carton and still meet the carton size and weight requirement, do not mix sizes together.  Please carton the remaining pieces in an additional carton that still meets the carton requirements and is not mixed with any other SKU (color or size). 

•          Merchandise must be packed by style.

•          Shipping 50 units or less per Sku.

•          Example:  Style 987 and style 321ordered in two colors, green and yellow with the size run of S, M, and L. 300 is the total quantity ordered on the PO with 25 pieces ordered for each color and each size. 

•          Technique:  Pack each style in a carton.  2 cartons total.  One carton (150 pieces) will contain style 987, green and yellow; with size runs S, M, and L.  The other carton will have style 321with 150 pieces of yellow and green and their corresponding size runs.

•          In instances that all yellow and green pieces cannot fit in a case together by style and cannot meet the size and weight requirement,  separation by style and then by color is acceptable. 

Jewelry/ Accessories Guidelines

•          Merchandise must be separated, packaged and protected by individual SKU (style/color/size) within a poly bag.

•          All jewelry must be packaged by selling unit.

•          All peripheral items must be packaged with matching jewelry (i.e., jewelry item, pouch, warranty card, polishing cloth, presentation box, etc.)

•          Any jewelry sets, i.e., multiple/3 bangle bracelets must be packaged together within a poly bag.

•          All jewelry should be packaged and shipped with Pouches or presentation boxes.

•          Appropriately sized pouches must be shipped with jewelry (no jewelry should be inside pouch).

•          Any type of presentation box must include jewelry inside the designated box. This includes watch boxes, gift tins, sunglass cases, etc.

Handbag & Shoe Guidelines - All of the above requirements must also be followed in addition to the below requirements.

•          Medium to Large handbags (units exceeding 12”x12”) must be individually boxed.

•          Shoes must be pre-packed with complete size run in one master carton.

•          Carton weight must not exceed more than 50 pounds.

•          Carton size must not exceed 32x42x36.

•          All Shoes must have a dust bag.

•          Each shoe must be contained in an individual plastic bag to prevent damage.

•          Shoes must contain enough packing material to prevent movement of the shoes within the box.

•          Extra heel caps must be secured within the box to prevent damage to the shoes.

•          Shoe boxes must be secured to prevent the box from opening.

Hanging Apparel Guidelines

•          Individual carton weight must not exceed 50 pounds. 

•          Individual carton size must not exceed 32x42x36.

•          Hanging goods shipped on hangers require individual protective bags.

Fast Track Programs - Participation of one of the below programs:

 (Visit the Vendor Compliance and EDI section of nmgops.com website to learn more about these programs.)

1.       Vendor Ticket Program:

·          EDI (Electronic Data Interchange)

·          ASN (Advance Ship Notice)

·          Vendor Ticket  with a “MSRP” (Manufacturer suggested retail pricing)

2.       Pre-Ticket: 

·          Vendor Compliance will send out FREE tickets to vendors who do not have EDI capabilities.

3.       Hanger Program: 

·          Vendor Compliance will send out FREE hangers to put on the merchandise before shipping.