Shipping Instructions

SHIPPING INSTRUCTIONS FOR NEIMAN MARCUS RETAIL

1. Direct deliveries of regular orders to Neiman Marcus stores are considered unauthorized unless the routing guide specifically instructs you to ship the merchandise direct to stores.
    “Special Orders” are not authorized to be sent direct to all stores. Special Orders will now ship via our consolidators/distribution centers. Any special orders sent direct to stores will be subject to $150.00 charge back per occurrence. These orders should ship via your standard routing which can be found on the web site: www.nmgops.com. If someone from Neiman Marcus has requested a shipment go direct to store, or you think your shipment is supposed to ship direct to store, please verify using the Exception Routing link which will provide the most up-to-date status of the purchase order routing. This routing can be found in the section titled "Direct Access Routing Guides:", click on the top link for Neiman Marcus Store Routing. Key the purchase order into the PO Number field on the routing guide screen and press the "submit" button. Ensure the status on the routing screen shows "APPROVED" prior to shipping direct to any store to avoid possible charge backs. Once approved, the routing will list the carrier, service level and billing reference number which must be provided to the carrier on the billing document. Special Orders to Store 32 (Palm Beach) and Store 10 (Los Angeles) are not authorized for direct to store, you must ship to the address listed on the store address listing within the web site. A charge back will be issued if you do not comply.
2. All repairs and/or replacements SHOULD be sent directly to the ordering store location. This includes customer-owned merchandise returned for repairs. NEVER RETURN REPAIRS TO STORES THROUGH THE CONSOLIDATORS OR THROUGH THE NEIMAN MARCUS DISTRIBUTION CENTERS.
3. Distribution and warehousing facilities that ship for multiple divisions must issue a separate Bill of Lading for each division. All other freight shipped from an individual location on the same day MUST BE combined on the same Bill of Lading unless otherwise instructed on this routing guide.
4. Cosmetic vendor "GWP/Collateral guidelines". Cosmetic Vendors who ship GWP or Collateral merchandise should adhere to the following "GWP/Collateral Guildelines" procedures:
   1. NM Buyers will key all GWP/Collateral merchandise on a separate purchase order.
   2. GWP/Collateral merchandise needs to be invoiced separately from retail merchandise. The invoice must follow our “Invoice Requirements” as stated in your General Routing Guide.
   3. GWP/Collateral merchandise needs to be on a separate manifest – clearly marked “GWP or Collateral”. As always all manifests should be totaled onto one Bill of Lading.
   4. GWP/Collateral merchandise must be shipped separately from retail merchandise. All GWP/Collateral cartons must be labeled with the store name and number, purchase order number, and the department number as stated in your General Routing Guide.

*SPECIAL INSTRUCTIONS FOR ALL NEIMAN MARCUS DIVISIONS*
CONTACT NEIMAN MARCUS TRAFFIC AT 903-233-5590 FOR ANY OF THE FOLLOWING:

• SHIPMENTS OVER 8,000 LBS OR SHIPMENTS 749 CUBE OR MORE

• CONCERNS REGARDING PERISHABLE MERCHANDISE